
The Brand Genetics Difference

We decode the Human, not just the Consumer
When you label someone a “consumer”, you miss the 95% of their reality. Our DNA Framework reveals the messy, irrational “whys” behind the “what” – because to truly influence someone’s choices, you have tounderstand the whole human.

We uncover Richer, Universal Truths
We start by leveraging behavioural science and academic insight to bypass the obvious and get straight to the profound. Then we identify the human insights deep enough to travel across borders – these are what you can build a strategy on (while reflecting the critical local nuances).

We don’t just report Insight; we
architect Action
Knowledge without action is just noise. While others stop at the “insight,” we translate behavioural truth into actionable strategies and roadmaps. We don’t just hand you a report; we hand you the ‘So What’ and the ‘What Next’.

We are Future Focused
While most research only tells you what people did yesterday, we decode the hidden drivers of behaviour to tell you how they will behave tomorrow — giving you the predictive power to be proactive, not reactive.

We are Partners with a Point of View
In a world of automated answers, independent thought is priceless. We use AI to accelerate our thinking, never to replace it. We don’t just validate your thinking; we stretch it. We challenge the consensus and provoke fresh perspectives—giving your stakeholders the clarity to make bold moves that deliver growth.
And one more thing… The Experience
Working with us feels different because we are different. We believe serious strategic work can be fun and bring a contagious energy and optimism to every challenge, building relationships grounded in empathy, debate and genuine partnership. We are fully engaged partners who love what we do — and we make sure you enjoy the journey too.
What we are not
We are incredibly proud of what we do, but we’re also clear about what we don’t do. So, don’t hire us if you want…

A corporate
Army
We are a boutique consultancy with global reach. We don’t own offices in 50 countries; we own relationships with the best partners in them. If you want a standing army of juniors, there are bigger agencies for that. If you want the agility and attention of a senior partner who treats your business as their own, hire us.

Standardised
Solutions
We don’t have a “standard process” because you don’t have a standard problem. We avoid black-box methodologies in favour of tailored partnership. If you want a bespoke solution that allows you to see what others don’t, you need us.

Creative
Execution
We are Architects, not Builders. We do not design beautiful packaging or shoot award winning commercials (but love working with those who do). We focus on the “front-end” — getting the diagnosis and the solution right so the creative work has a foundation to fly from.

Automated
Insight
We use AI to accelerate our thinking, never to replace it. The premium in a tech-first world is human empathy and curation. If you want a fast, generic answer scraped from the internet, ask an algorithm. If you want a commercial edge built on human nuance, ask us.

Just
Validation
If you are looking for someone to simply confirm what you have already decided, we are not the right partner. We follow the human truth wherever it leads — challenging sacred cows and speaking truth to power. If you want a rubber stamp, look elsewhere. If you want to win, let’s talk.
Meet the Brand Genetics Team

Andrew Christophers
Chairman & Co-founder

Tom Ellis
CEO

Fiona Barnett
Director/head of people

Liz Thompson
Director/head of north america

Camila Marcondes
Director/head of LATIN america

Mia Christophers
Director/head of PROJECTS

Kate Parry
Director/head of INNOVATION

Steph Barrett
Director/CLIENT DEVELOPMENT
INTERESTED IN JOINING US?



