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The Brand Genetics Difference 

We decode the Human, not just the Consumer

When you label someone a “consumer”, you miss the 95% of their reality. Our DNA Framework reveals the messy, irrational “whys” behind the “what” – because to truly influence someone’s choices, you have tounderstand the whole human.

We uncover Richer, Universal Truths

We start by leveraging behavioural science and academic insight to bypass the obvious and get straight to the profound. Then we identify the human insights deep enough to travel across borders – these are what you can build a strategy on (while reflecting the critical local nuances). 

We don’t just report Insight; we 
architect Action

Knowledge without action is just noise. While others stop at the “insight,” we translate behavioural truth into actionable strategies and roadmaps. We don’t just hand you a report; we hand you the ‘So What’ and the ‘What Next’.

We are Future Focused

While most research only tells you what people did yesterday, we decode the hidden drivers of behaviour to tell you how they will behave tomorrow — giving you the predictive power to be proactive, not reactive. 

We are Partners with a Point of View 

In a world of automated answers, independent thought is priceless. We use AI to accelerate our thinking, never to replace it. We don’t just validate your thinking; we stretch it. We challenge the consensus and provoke fresh perspectives—giving your stakeholders the clarity to make bold moves that deliver growth. 

And one more thing… The Experience 

Working with us feels different because we are different. We believe serious strategic work can be fun and bring a contagious energy and optimism to every challenge, building relationships grounded in empathy, debate and genuine partnership. We are fully engaged partners who love what we do  — and we make sure you enjoy the journey too.

What we are not

We are incredibly proud of what we do, but we’re also clear about what we don’t do. So, don’t hire us if you want… 

A corporate
Army

We are a boutique consultancy with global reach. We don’t own offices in 50 countries; we own relationships with the best partners in them. If you want a standing army of juniors, there are bigger agencies for that. If you want the agility and attention of a senior partner who treats your business as their own, hire us.

Standardised
Solutions

We don’t have a “standard process” because you don’t have a standard problem. We avoid black-box methodologies in favour of tailored partnership. If you want a bespoke solution that allows you to see what others don’t, you need us. 

Creative
Execution

We are Architects, not Builders. We do not design beautiful packaging or shoot award winning commercials (but love working with those who do). We focus on the “front-end” — getting the diagnosis and the solution right so the creative work has a foundation to fly from.

Automated
Insight

We use AI to accelerate our thinking, never to replace it. The premium in a tech-first world is human empathy and curation. If you want a fast, generic answer scraped from the internet, ask an algorithm. If you want a commercial edge built on human nuance, ask us.

Just
Validation

If you are looking for someone to simply confirm what you have already decided, we are not the right partner. We follow the human truth wherever it leads — challenging sacred cows and speaking truth to power. If you want a rubber stamp, look elsewhere. If you want to win, let’s talk.

Meet the Brand Genetics Team

Andrew Christophers

Chairman & Co-founder

Tom Ellis

CEO

Fiona Barnett

Director/head of people

Liz Thompson

Director/head of north america

Camila Marcondes

Director/head of LATIN america

Mia Christophers

Director/head of PROJECTS

Kate Parry

Director/head of INNOVATION

Steph Barrett

Director/CLIENT DEVELOPMENT

INTERESTED IN JOINING US?

We work across the globe with the world’s biggest brands to reveal the hidden forces that drives what people do, why they do it and where opportunities lie to unlock growth.

ONLY FOR THE CURIOUS

CAREERS

PRIVACY POLICY

NEWSROOM

Global HQ

58 Bloomsbury Street, London

North America

26 Broadway, New York, NY

Latin America

Rua do Passeio, 38, Centro, Rio de Janeiro – RJ

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  • Decoding Growth
    • Reveal Oportunity
    • Generate Solutions
    • Optimise Impact
    • Accelerate Capabilities
  • Latest Insights
  • Our DNA
  • DISCUSS A PROJECT