Why Brand Genetics?
We’re an award-winning insight and innovation agency based in London, São Paulo & New York working around the world to help global brands identify new opportunities for growth
We launched in 1996 proclaiming “All marketing is Darwinian”, using the principles of evolutionary genetics to guide our approach to innovation. Understanding people – the DNA of what makes individuals unique – remains at the heart of our human-first insight and innovation work today
We like to think of ourselves as a “start-up with 20 years’ experience” – curious and agile but with the experience to deliver growth strategies for some of the world’s largest companies – ABInBev, Meta, Mondelez, PepsiCo., Panasonic, Reckitt and Unilever
At Brand Genetics, we believe the Future is Human. We use a human-first approach to insight and innovation to help our clients understand what people will want next. And we champion Positive Innovation as the way forward, innovating for human happiness and wellbeing
Breaking new ground
But while our principles remain the same, today’s innovators face new challenges and require new solutions, so we continue to break new ground. Despite being an established business, tackling global projects for major corporates, we maintain our start-up mentality, with a willingness to challenge innovation inertia. It’s this inherent dissatisfaction with the status quo that still motivates and inspires us today
We continue to work at the future’s edge, delivering structured strategic problem-solving and human-first insight and innovation, to help our clients answer the question “What’s next?”
What we’re NOT
We are incredibly proud of what we do, but we’re also
clear about what we don’t do.
So, don’t hire us if you want…
A BIG Agency
We’re a boutique agency but we utilise our scale to drive speed and agility. This is a proven advantage over more corporate organisations
Pure Quant
We specialise in qualitative approaches that help us uncover unspoken needs and new opportunities, but using data and measurement where appropriate to provide added confidence and structure
Executional Detail
We’re thinkers, not makers; our specialism is front-end insight and innovation (though we recognise the importance of making our thinking ‘real’ and realistic)
A Comfortable Ride
Succeeding in the future will be challenging, so we believe we need to be as well: we will challenge your sacred cows, provoke fresh thinking and speak truth to power
From consumer insight to human truth
We seek the deeper human truths that cross cultures and markets – using scientific and empathic techniques to find the true motivations and get past the ‘can’t say, won’t say’ challenge
We use 4 distinct lenses to explore a challenge:
- Human Sciences (to ground our findings in evidence)
- Human Empathy (to understand emotional connections)
- Human Behaviour (to unearth the unseen and unspoken)
- Human Futures (to understand the direction of change).
This allows to us access those deep-rooted human truths and motivations that unite humanity, as opposed to those that divide it. These insights are revelatory and can give fresh perspectives on old questions. They are also more predictive and are better to guide strategy in a volatile and changing world
We helped the world’s biggest brewer understand the emerging needs and category dynamics of non-alcoholic beer to guide market entry, development strategy and future innovation
Our toolkit includes
Psychological Frameworks
Scientific and behavioural insight to get to deeper, unspoken human motivationsConsumer Conversations
Interviews and discussions using empathic approaches to gather rich emotional insight and reveal hidden needsDigital Insight
Extract human insights from the wealth of online data, revealing real behaviour and aspirationsForesight of the Future
Our 'Anticipatory Thinking' toolkit is a carefully curate selection of diverse and complementary foresight methodologies (inc. ‘Delphi’ and scenario planning) to map possible futures
From product-focused to human-first
Humans are goal-driven. For innovation that resonates more deeply with an audience, we must discover and define their real ‘jobs-to-be-done’ (the bigger goals & motivations) and then understand how your brand can enable people to achieve them
By developing more Positive Innovations – innovations designed for human happiness and wellbeing – we deliver a strong competitive advantage. And, by rooting the innovation in deep-seated human motivations they are more future-proofed against an ever-changing world
We helped the world’s largest privately-owned spirits company create the next generation of luxury limited editions to meet the needs of tomorrow’s high net worth consumers
Our toolkit includes
Northstar Vision
Guide strategic innovation by defining brands’ role in addressing core human needs in a changing worldGrowth Workshops
Inspiring sessions grounded in the science of creativity to help teams unlock new opportunitiesAgile Innovation
Co-create alongside early adopters and experts to evolve innovation ideas and get further, fasterInnovation Blueprints & Concepts
Create clear consumer-centric briefs for successful innovation, brought to life ready to brief teams and succeed in quant
From project delivery to human engagement
To create real impact we work to engage internal audiences emotionally and rationally – telling human stories and bringing findings to life to drive empathy, moving and catalysing stakeholders to drive change with confidence
By de-averaging the data, we tell more motivating human stories that engage the emotions and grab attention, aligning teams around a clear purpose and vision
We helped the global leader in home care shape its future roadmap for a connected world with an immersive ‘house of the future’ experience
Our toolkit includes
Stakeholder Management
Working to understand, engage and influence key stakeholders from start to finish to drive alignment on outcomesHigh-Impact Delivery
Embed outcomes with dynamic debriefs, interactive workshops, engaging documents, podcasts and documentariesConsumer Closeness Experiences
Enhance understanding and engagement by getting stakeholders to walk in their consumers’ shoesHuman-First Training
Equip your team with the human first frameworks and tools to transform your innovation and creative abilities
Our Global CMO describes your consumer
strategy as the best strategic deck he has
ever seen.
You guys are my dream team!
Best research experience EVER! Met all my expectations! Thoroughly enlightening!